Refund & Delivery
GrowSunflower is a digital service. We deliver research, proposed work, approved releases, and evidence—not a physical product.
Effective August 16, 2026First delivery
For a paid founding pilot, we will deliver the first agreed, human-reviewed Growth Release or a written evidence-backed release plan within five business days after we have the access, business facts, materials, and approvals reasonably needed to begin. If we miss that deadline for reasons within our control, you may request a refund of the first month.
Ongoing delivery
We provide work continuously during the paid period, with a weekly Growth Receipt summarizing what was observed, prepared, approved, shipped, verified, or blocked. “Up to” release quantities are capacity limits, not a promise to manufacture work when a safe, useful, and approved release is not available.
Customer delays
Delivery dates pause while we wait for access, approvals, factual verification, required assets, or responses from you or a third party you control. Platform outages and review queues outside our control may also affect timing; we will communicate material delays.
Cancellation
You may cancel future monthly renewals at any time by emailing andrew@emaration.ai. Service continues through the end of the current paid period unless we agree otherwise.
Refunds
Except for the first-delivery commitment above, duplicate or erroneous charges, or rights provided by law, fees are generally nonrefundable once work has begun. If you believe a charge is incorrect, contact us within 30 days with the invoice email and reason. Approved refunds are returned to the original payment method; bank processing time varies.
How to request help
Email andrew@emaration.ai or call +1 (503) 583-0256. Include your business name and the email used at checkout, but never send card details.